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COVID-19 SERVICE UPDATE

During these challenging times, we send you and your families our best wishes.

Having supported Macs for over 30 years it has taught us that Mac issues do not respect lockdowns or global pandemics, they just happen regardless.

At Dejac we are determined to maintain our high standards of support to the Mac business community whilst abiding by the UK government’s social distancing guidelines. This can be achieved in several ways including helpdesk Mac support, remote consultancy and doorstep collections for repairs.

Please get in touch if there is any Mac issue you would like us to address on 01494 809551 or [email protected]

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Swimware Designers | Datchet | take the plunge with Dejac

Dejac jumped at the opportunity to work with a leading swimwear design agency in Berkshire.

With a Brazilian heart to the company there was a lot of passion and frustration with their existing IT setup. Their requirements were simple enough - a mail server for emailing design ideas around the world, an in-house OS X file server for everyone to use as a depository for their work and a backup system that was reliable and robust. We analysed their existing work patterns, suggested a Mac Mini running OS X Server, Kerio Connect for email and calendars and Crashplan as well as a local backup volume.

Unravelling any existing, out-dated IT systems are rarely smooth however our intention was to minimise the disruption of this transition on their business. Like with a lot of projects if you fail to prepare then prepare to fail, so we made sure we had all the pieces of the jigsaw before we started dismantling their existing IT. This included DNS Control Panel passwords, full existing IP map of the existing network, all email addreses and passwords etc. The new OS X Server had been built and thoroughly tested, off-site prior to arriving on-site and subsequently going live.

Nine months later they came back to us asking us to help them re-locate their office to a dedicated office premises due to their rapid growth. This new site had a really quick and stable fibre connection which makes their whole interconnectivity so much more of a pleasure and enables them to now consider options such as VoIP telephony.

 

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