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COVID-19 SERVICE UPDATE

During these challenging times, we send you and your families our best wishes.

Having supported Macs for over 30 years it has taught us that Mac issues do not respect lockdowns or global pandemics, they just happen regardless.

At Dejac we are determined to maintain our high standards of support to the Mac business community whilst abiding by the UK government’s social distancing guidelines. This can be achieved in several ways including helpdesk Mac support, remote consultancy and doorstep collections for repairs.

Please get in touch if there is any Mac issue you would like us to address on 01494 809551 or [email protected]

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GDPR - Simple Security & Privacy for Desktops

One aspect of GDPR is the privacy and protection of the personal data you hold on your computers. Would you print out your entire client database and leave it on your desk 24/7 for anyone to have a sneaky peek or remove? But unless you have some basic privacy and security measures in place for your Apple devices, then this is exactly what you are doing.

Here’s a sobering thought; if someone gets their hands on your Mac which has the standard password protection enabled, it takes about 30 seconds to circumvent it and obtain unfettered access to your data? 

So what basic security and privacy steps can you take to reduce your exposure to a data breach through prying eyes or theft? Different devices require slightly different measures. First, I am going to deal with desktop Macs such as iMacs, Mac Minis and MacPro’s. These are static devices that rarely leave the office so the likelihood of them being stolen or lost is greatly reduced unless the office is broken into.

Physical restraint & deterrent - have you noticed that the iMacs have a nice big hole in the metal stand for cables? Why not buy a chunky bikers chain with a padlock and anchor it to the desk or wall. That iMac won’t be going anywhere! The MacPro and Mac Mini have built-in security slots which are designed as anchor points. *TIP* - Don’t lose the padlock key as it makes any repairs on the Mac difficult.

Disable automatic login - When you turn your Mac on does it boot straight to the desktop? This should be avoided. You can tell OS X to display a login screen at startup by going to the Users & Groups pane of System Preferences, and clicking on Login Options. Turn automatic login off.

Screensaver and password to unlock the screen. When you come back to your Mac after 5 - 10 minutes away from it, is the screensaver working and does it challenge you to enter a password before you continue working? A screensaver can be set in the System Preferences and Desktop & Screen Saver. The need to enter the admin password can be set via System Preferences -> Security & Privacy -> General and select Require Password…..after sleep or screen saver begins.

Consider a privacy screen. If your desktop Mac is in a public location, maybe in a reception area or where people can stand behind you or even a serviced office with glass partitions, you may want to consider purchasing a privacy screen. These are available from online retailers and come in various sizes depending on the size of your screen. They will only allow the individual directly in front of the screen to see the display.

Check for software updates often. The Mac OS is pretty good at letting you know that there are updates available to their system software, so whenever you see a prompt to install a security update, go ahead and install it. Security updates are designed to patch security flaws that Apple have found in the current system software you are running. *NOTE* - exercise more caution with significant Mac OS X upgrades eg High Sierra. It is possible that whilst your Mac may be able to accept High Sierra, you might find some considerable investment needed in upgrading your software once High Sierra has been installed. Call Dejac before doing a major Mac OS X upgrade if your Mac is over 3 years old.

Install Mac antivirus and internet security software. It is a reality that your Mac is likely to be exposed to viruses and malware more than ever today. You must ensure that you have some protection from these threats. There are a number of free anti-virus programs around that will provide you with a good but basic level of protection. To get better protection I always recommend that you purchase your anti-virus software. Below are my recommendations:
Free anti-virus software: https://www.avast.com/en-gb/free-mac-security
Commercial anti-virus software: https://www.intego.com/antivirus-mac-internet-security
Commercial anti-virus software (my current preference) : https://www.bitdefender.co.uk/solutions/antivirus-for-mac.html
If you have 5 or more Macs to protect on the same network then you may find a unified threat management device more cost-effective in the long run. See previous article https://www.dejac.co.uk/information-centre/gdpr-what-is-a-utm-firewall.html

Establish a backup solution. Presumably, you’ve got one of these already should your Mac be stolen or dies? If you haven’t (and you value the data held on it) then please get in touch.

All these measures should be recorded in your GDPR compliance document so that you can demonstrate that you have considered and implemented suitable protection of the data held on your systems. 

If you need any assistance in implementing these changes to your Mac desktop systems then please get in touch. 

Darrin

 

 

Dejac Associates Limited is not a law firm. The material available in this publication/website is for informational purposes only and nothing contained in it should be construed as legal advice. We encourage you to consult with your legal counsel to obtain a legal opinion specific to your needs.