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COVID-19 SERVICE UPDATE

During these challenging times, we send you and your families our best wishes.

Having supported Macs for over 30 years it has taught us that Mac issues do not respect lockdowns or global pandemics, they just happen regardless.

At Dejac we are determined to maintain our high standards of support to the Mac business community whilst abiding by the UK government’s social distancing guidelines. This can be achieved in several ways including helpdesk Mac support, remote consultancy and doorstep collections for repairs.

Please get in touch if there is any Mac issue you would like us to address on 01494 809551 or [email protected]

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GDPR - Simple Security & Privacy for Mac Laptops

Many of the tips in this section are similar to those in the desktop section from last week. Although when we are considering laptops we have to appreciate that they stand a greater likelihood of getting lost or stolen due to their portability. Therefore I would password protect it with a strong alphanumeric password and encrypt the data so that it makes the data inaccessible to anyone who can't enter the correct password.

Create a strong alphanumeric login password - This is the password you enter in when you turn your Mac on or install some software. Try to use a password that is at least 8 characters long and uses a mix of letters (some upper and lower case) and numbers. You can change your local OS X admin password in System Preferences from the Apple menu, then click Users & Groups. Select your user name from the list of users. Click the Change Password button, then follow the onscreen instructions. If your Mac password is your Apple ID password then this is probably complex enough so won't need changing.

Encrypt your data with FileVault - Apple’s FileVault encryption is a powerful tool with which to prevent your data being accessed even if your Mac laptop is compromised. It can be turned on in Security & Privacy System Preferences. When enabled, it encrypts the contents of your Mac automatically, and you will need to use your login password or a recovery key to access your data. Please be aware that If you can’t remember either your login password or your Master FileVault password, you will lose access to your data. NOTE - FileVault is a powerful weapon in your armoury but don't treat it lightly. It can take some considerable time to encrypt all your data (5 days for one of my Macs) and as the business owner make sure you know the Master FileVault Password of all your Macs.

Disable automatic login - When you turn your Mac on does it boot straight to the desktop? This should be avoided. You can tell OS X to display a login screen at startup by going to the Users & Groups pane of System Preferences, and clicking on Login Options. Turn automatic login off.

Screensaver and password to unlock the screen. When you come back to your Mac after 5 - 10 minutes away from it, is the screensaver working and does it challenge you to enter a password before you continue working? A screensaver can be set in the System Preferences and Desktop & Screen Saver. The need to enter the admin password can be set via System Preferences -> Security & Privacy -> General and select Require Password…..after sleep or screen saver begins.

Check for software updates often. The Mac OS is pretty good at letting you know that there are updates available to their system software, so whenever you see a prompt to install a security update, go ahead and install it. Security updates are designed to patch security flaws that Apple have found in the current system software you are running. *NOTE* - exercise more caution with significant Mac OS X upgrades eg High Sierra. It is possible that whilst your Mac may be able to accept High Sierra, you might find some considerable investment needed in upgrading your software once High Sierra has been installed. Call Dejac before doing a major Mac OS X upgrade if your Mac is over 3 years old.

Install Mac antivirus and internet security software. It is a reality that your Mac is likely to be exposed to viruses and malware more than ever today. You must ensure that you have some protection from these threats. There are a number of free anti-virus programs around that will provide you with a good but basic level of protection. To get better protection I always recommend that you purchase your anti-virus software. Below are my recommendations:
Free anti-virus software: https://www.avast.com/en-gb/free-mac-security
Commercial anti-virus software: https://www.intego.com/antivirus-mac-internet-security
Commercial anti-virus software (my current preference) : https://www.bitdefender.co.uk/solutions/antivirus-for-mac.html
If you have 5 or more Macs to protect on the same network then you may find a unified threat management device more cost-effective in the long run. See previous article https://www.dejac.co.uk/information-centre/gdpr-what-is-a-utm-firewall.html

Establish a backup solution. Presumably, you’ve got one of these already should your Mac be stolen or dies? If you haven’t (and you value the data held on it) then please get in touch.

All these measures should be recorded in your GDPR compliance document so that you can demonstrate that you have considered and implemented suitable protection of the data held on your systems. 

If you need any assistance in implementing these changes to your Mac desktop systems then please get in touch. 

Darrin

 

 

Dejac Associates Limited is not a law firm. The material available in this publication/website is for informational purposes only and nothing contained in it should be construed as legal advice. We encourage you to consult with your legal counsel to obtain a legal opinion specific to your needs.