During these challenging times, we send you and your families our best wishes.

Having supported Macs for over 30 years it has taught us that Mac issues do not respect lockdowns or global pandemics, they just happen regardless.

At Dejac we are determined to maintain our high standards of support to the Mac business community whilst abiding by the UK government’s social distancing guidelines. This can be achieved in several ways including helpdesk Mac support, remote consultancy and doorstep collections for repairs.

Please get in touch if there is any Mac issue you would like us to address on 01494 809551 or [email protected]

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Mac Malware infections are on the rise.

We have seen a significant rise in the number of our client's Macs that are infected by Malware, but how do you know if you are infected and how do you get rid of it?

First, let's define malware. Malware is short for malicious software and is any software used to disrupt your Mac or gather sensitive information, gain access or display unwanted advertising. It can decrease productivity and potentially offer a greater security threat.

How do you know you are infected? You may have your suspicions as your Mac may be behaving unpredictably or slowly. Does it return slightly odd internet search results? Does the main Google search page look slightly odd? Is the fan inside the Mac working hard? These are all tale-tale signs of a possible infection.

How does malware get onto your Mac? Via its biggest Achilles Heel - YOU. Malware is not necessarily ingenious software that stealthily buries itself into your system without any intervention from yourself. The chances are you have been tempted to click on a web advert promising to make your Mac perform quicker or some other handy utility and within a few minutes you have downloaded and installed the malware yourself.

What can I use the check my Mac out? You can download and run a free program called Malwarebytes for Mac from here: https://www.malwarebytes.com/mac/. It is a very simple program but it will identify any malware and remove it accordingly. Unfortunately, it can't be configured to run on a schedule, so you either have to get into the habit of running every day or you should consider purchasing MacScan. https://www.securemac.com/macscan

MacScan is the market leading anti-malware scanner for the Mac and when configured to scan every morning, it is the best insurance of remaining malware-free.

What else can you do to protect yourself? For a good, free level of protection from other internet threats we recommend Avast Free Mac Security which can be downloaded from here: https://www.avast.com/en-gb/free-mac-security (TIP - when installing it, deselect the optional extra products). It will scan your incoming emails for viruses and also will detect malware on websites you may visit.

If you are running a corporate network and would like all incoming and outgoing traffic to be monitored before it can cause any harm within your network then you can consider a unified threat management appliance such as Kerio Control from approx £25 per user per year plus the cost of the hardware box at £450.00.

Intego are a great source of further up to date information on the latest Mac threats which we would recommend you follow on twiter or reguarly visit their website : https://www.intego.com/mac-security-blog/

As always if this article has provoked any further questions that you'd like answered then please do not hesitate to get in touch.